Happiness Lab is a trading name of Stonepoint & Partners, which is a Limited Company, registered in England with registered number 7159084. Our registered offices are 3 Sandpool Farm, Oaksey Road, Cirencester GL7 6EA (collectively, “Happiness Lab” / “we” / “our” / “us”) are committed to protecting and respecting your privacy.
This policy sets out the basis, under applicable data protection law (including the General Data Protection Regulation (EU 2016/679), on which we will process any personal data we collect from you, or that you or your employer provides to us through your use of the Happiness Lab online software platform and the accompanying software App (together the “Platform”).
In the normal course of our business we collect and process data in respect of
When we refer to “personal data” in this policy, we mean any information relating to you from or in relation to which you may be identified (directly or indirectly). This might include, for instance, your contact details, your biographical details, online identifiers, and factors specific to your physical, mental, economic, cultural or social identity. Your personal data may also include any comments or opinions made by you or about you.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://happinesslab.com/ or https://happinesslab.co or using the Platform you are accepting and consenting to the activities and data usage as described in this policy.
In the case of Users and Administrators, Happiness Lab and/or one of its authorised partners has entered into an agreement with your employer to grant you access to the Platform, and your employer is the data controller of your personal data. We will process your personal data on behalf of your employer and in accordance with its lawful instructions. The information you provide to us and/or upload to the Platform (whether or not it constitutes personal data) will also be governed by the agreement with your employer.
In the case of Marketing Contacts, we are the data controller in respect of your personal data.
We are also the data controller in respect of contact information for each client contact which we hold for account and contract management purposes, including for contract queries and billing purposes.
References in this policy to “your employer” shall refer to the entity who has entered into the Agreement with us, whether or not as a matter of law you are an employee, consultant or contractor of that entity, and such references are not intended to characterise or prejudice your status vis-à-vis that entity.
For Users and Administrators: we will collect and process the following data about you as follows.
You may give us information about you:
Your employer may give us information about you:
Each time you rate your happiness, complete a survey or otherwise use the Platform we may automatically collect the following information:
For Marketing Contacts, we will collect and process personal data which you provide us when you complete an enquiry via a website or register for a trial or otherwise contact us to request information about our products and services. We will typically obtain contact information such as your name, employer, work email address and work telephone number. We may also receive further personal data about you which is publicly available, such as your seniority, years of experience and employment history and similar work-related background, from third party service providers who provide contact enrichment and lead generation services to us. We shall also store and process data relating to your communications with us and your responses to our marketing emails and attendance at our events.
Please note that we are permitted to collect, use, disclose and/or otherwise process any information other than personal data, including data sets you upload to the Platform or otherwise provide to us, to the fullest extent permitted by the agreement with your employer.
Where we have collected, received or generated personal data from or about you, we may use this for the purposes, and on the legal bases, as set out below.
For Users and Administrators. Information you give to us.
In relation to the above uses, we shall process your personal data on the legal basis that it is necessary for the purposes of our legitimate interests or of your employer’s legitimate interests, including: to enable us to perform our contractual obligations under our agreement, to improve or optimise our services, to maintain the security of our computer systems, to understand how the Platform is use and to improve the user experience of the Platform, to protect and defend our legal rights, for troubleshooting, and for data analysis, testing and research purposes. Please also note:
For Marketing Contacts, we will collect and use data to contact you of about our news, updates, events, developments, products and services from time to time and for the purposes of entering into discussions with you in connection with your purchase of licences from us to use or have access to the Platform. This data is processed by us on the basis that it is necessary for the purposes of our legitimate interests, namely undertaking targeted marketing and business development activities in connection with our business.
We may share your personal data with other companies in our group, where necessary or desirable to do so in the course of the provision of services to you or your employer.
We may also share your personal data with selected third parties in accordance with this policy, including:
We may also disclose your personal data to other third parties in the following circumstances:
If you are a User please note that:
Except as explained above, we will not disclose your personal data to any third parties for any other purpose unless we have a legal right or obligation to do so.
Whilst participation in rating your happiness each day will not normally require the use of the username and password allocated to you when you register, you will need it to log-in at other times and access particular features within the Platform (for example, to view the Happiness Wall or to utilise the reporting features). You are responsible for keeping these access credentials confidential. You must not share these details with anyone, or store them in a way that may allow a third party to access them.
We maintain appropriate technical and organisational measures to ensure that an appropriate level of security in respect of all personal data we process. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Platform and you acknowledge that any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features which are appropriate to the type of personal data you have provided to try to prevent unauthorised access or inadvertent disclosure, which may include two factor authentication and end-to-end encryption.
Where consent is required for our use of your personal data, by ticking the appropriate consent box or otherwise communicating your consent to us (whether by phone, email or other means), you consent to our use of that personal data as set out in this policy. If you disclose someone else's personal data to us, you confirm that you have their consent to disclose this to us and for us to use and disclose it in accordance with this policy.
We will not store your personal data for longer than is reasonably necessary to use it in accordance with this policy or with our legal rights and obligations. For the avoidance of doubt, aggregated and anonymised data and any information other than personal data can be stored indefinitely.
You have the following rights in regards to your personal information:
Whilst an account is “active” you can access personal data held about you including all data that you’ve entered into the Platform from the “edit account” page.
In the case of “inactive” accounts i.e. when the relationship with your employer has ended, we may charge an administration fee to provide access to the data. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Please note that if you exercise any of the above rights to require us to restrict or cease processing or to delete personal data, and this type of processing is required in order to facilitate your use of the Platform, you will no longer be able to use the Platform following the date on which we action your request. Please allow at least 5 working days for your request to be actioned.
Save as set out above, your rights detailed above can be exercised free of charge in accordance with applicable data protection laws. Please contact your employer directly if you would like to exercise any of these rights.
If for any reason you are not happy with the way that we have handled your personal data, you also have the right to make a complaint to the relevant supervisory authority in your country. In the UK, the relevant authority is the Information Commissioner’s Office.
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